Last updated October 2026
Every shirt is printed to order. Production takes 2-5 business days before your order leaves our facility.
We ship within the United States and Canada. Standard delivery takes 3-7 business days after production, for a total of roughly 5-12 business days from order to doorstep. You will receive a tracking number by email as soon as your order ships.
Because every item is made to order, we cannot accept returns for buyer's remorse or a change of size. If your item arrives damaged, misprinted, or different from what you ordered, contact us within 30 days of delivery and we will send a replacement or issue a full refund at no cost to you.
Email hello@moodthreads.com with your order number and a photo of the issue. We review every claim within two business days and do not require you to ship the item back.
If tracking has not updated for more than 10 business days, let us know. We will trace the shipment and replace it if it cannot be located.